As I have now escalated this I did try to resolve it amicably with Winorio directly but unfortunately the level of unprofessional service I’ve received and the mental distress this has caused I will be taking legal action and spreading awareness to others on media platform. Saying you will take it as feedback when you confirmed a refund and account closure is not good enough and will be expecting what is promised. Despite assurances that my refund and account closure would be processed, no action has been taken.This behaviour demonstrates a serious lack of accountability, transparency, and customer care. Customers support is always very helpful and get back to you very quickly We are truly sorry to hear how difficult and discouraging this experience has been for you. Very Nice casino, and a good customer service

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If the casino decides to react, we will reopen the complaint and you will be notified by email. However, the decrease in the rating caused by unresolved complaints could help to change the casino’s approach. Since the casino operates without a valid license and doesn’t refer to any ADR service, there is no gaming authority to turn to. I have tried to contact the casino repeatedly but had no success. We would like to ask the casino to reply to this complaint.

I was gambling an won money an they are…

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Dear Barry,Thank you for your review wino casino login and for sharing your experience. Great support lots of great missions to increase your fun Dear Michel,Thank you for taking the time to share such detailed feedback. After submitting everything they asked for, customer support completely stopped responding.
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I received a €40 bonus and completed the wagering requirement of €1,500 through consistent play, mostly using €1.80 bets. The player from United Kingdom has requested a withdrawal prior to submitting this complaint. Sign up and login to Wino to receive your bonuses. You can reach the mobile site in your browser and play most of the games, whether you have an iPhone or Android.

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The platform holds a Costa Rica gambling license, so the site legally offers its services to gamblers across the globe. For individuals experiencing gambling problems, we recommend seeking help from professional support services. Contact us for help with your account or gameplay.
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